FAQs (2024)

FAQ

Products
What allergens do your flatbreads contain?

All of our breads contain wheat. Our facility does not process any peanuts, shellfish, milk, eggs, fish, soy, or sesame. All allergen information can be found on the back of each product package.

What’s the best way to store your bread?

We suggest storing our flatbreads in the freezer for optimal shelf life and freshness. Our flatbreads defrost quickly! When ready to consume, pull out the flatbread either the night before or day-of, about an hour before you plan to make a recipe.

What’s the shelf life?

Upon arrival, flatbreads are good for 6 months in the freezer, 3 weeks in the refrigerator, and 7 days ambient. Consume within 4 days of opening.

What type of flour do you use?

All of our retail flatbreads use Non-GMO Project Verified, untreated flour, which means the flour is unbleached, unenriched, and unbromated.

I thought Lavash was a cracker?

Lavash flatbreads make an excellent cracker when baked. Here’s one of our favorite cracker recipes!

What is the best way to make a wrap?

To wrap like a pro, place all fillings on the half that is closest to you. Use a sealer spread like hummus, cream cheese, mayonnaise, etc. on the half that’s farthest from you. Roll it up tightly! You can slice your wrap into 1 inch sections to make pinwheels. Check out our Wrap Like a Pro overview for more tips here.

What’s the difference between Lavash and Tortillas?

Lavash is an excellent (less doughy and chewy) tortilla replacement. Lavash is fully baked and usually lower in sodium and oil. Due to Lavash’s rectangular shape, you can make easy, no-waste wraps and pinwheels.

How can I soften brittle Lavash?

Lavash may dry out over time. One simple fix is to sprinkle water, either with a spray bottle or by wetting your fingers and sprinkling water on the bread. We also recommend storing lavash in the freezer to help lock-in moisture.

Do you have gluten-free Lavash?

Not yet, but keep checking back.

Does your Sea Salt contain Iodine?

The sea salt we use does not have any added iodine to it whatsoever, though it does contain natural traces of iodine. Natural traces of iodine are below the amount required to be nutritionally significant, and far less than the daily requirement.

Do you make Kosher products?

All of our retail flatbreads are certified Kosher OU.

Which of your products are vegan?

Our bakery exclusively makes vegan products. We are certified vegan by Vegan.org.

What does Certified Vegan mean?

It means that we do not use any dairy or meat in our products, and we have gone through a certification process that affirms that we do not use any animal products or test on animals.

What are GMOs?

GMO is short for Genetically Modified Organism. GMOs are the source of genetically modified foods, which means some ingredients in food products have been genetically altered (to increase resistance to pests for instance). All of our retail flatbreads are Non-GMO Project Verified, meaning that they do not contain any GMOs.

What does the Non-GMO Project Verified symbol mean?

The Non-GMO Project is an independent organization that verifies whether a company's products are free of GMOs. All of our retail flatbreads are Non-GMO Project Verified, meaning that they do not contain any GMOs.

What are Oxygen Absorbers?

We have started packing our flatbreads with non-ferrous (non-iron) tablets containing Ascorbic Acid (Vitamin C) and Activated Charcoal. While not meant to be consumed, the tablets are FDA-compliant and safe for food contact. The tablets help absorb oxygen and keep our flatbreads fresher longer, which allows us to continue to bake without any artificial preservatives!

What are the Enzymes in your bread?

Enzymes are used in the baking process to create reactions between the ingredients, which turn the product into bread (ex: breaking up starch into sugar). They are 100% plant-based, organic, and certified vegan.

Orders
I received my bread from a grocery/meal delivery service and there’s no date code on my bread. What’s the shelf life?

Upon arrival, flatbreads are good for 6 months in the freezer, 3 weeks in the refrigerator, and 7 days ambient. Consume within 4 days of opening.

How do I open a wholesale account?

Please visit our Foodservice Page for more information or contact info@atorias.com.

Company
I made a recipe that I would like to share. Who can I send it to?

Send the recipe, and a photo if you have it, to info@atorias.com, or you can tag us on social media @atoriasfamilybakery!

Are California Lavash and Atoria’s Family Bakery the same company?

Yes. California Lavash has officially become Atoria’s Family Bakery, which we named after our Grandmother, Atoria.

You are not sold in my area. Can I order bread directly from you?

Yes, you can order our flatbreads at atoriasfamilybakery.com!

How can I find out if you are sold in my area?

Please visit our Store Locator to find the nearest retailer. Not sold in your area? You can purchase all of our flatbreads at atoriasfamilybakery.com.

Do you have coupons?

Yes, we have a download and print coupon available on our website here.

FAQs (2024)

FAQs

How many questions should a FAQ have? ›

Fewer than five questions might indicate you haven't done your research… or that you didn't need an FAQ to begin with. Fielding dozens of questions isn't good either, but if they're all necessary, consider splitting your FAQ into multiple pages.

What are typical FAQ questions? ›

Some FAQ pages will contain just a handful of questions because that's all that was needed. Others may have dozens of questions. It entirely depends on the brand and product. Typical areas of interest for FAQ pages are shipping and return policies, product materials, sustainability, payment methods, etc.

How do you respond to FAQs? ›

How To Handle FAQs Effectively
  1. Keep the structure logical, clear, and simple.
  2. Make sure the answers are straightforward and concise.
  3. For detailed explanations, provide a link to a guide or article.
  4. Regularly update questions and answers with new information.
  5. Organize questions into categories.
  6. Provide a search bar.

How do you answer Q&A effectively? ›

Here are 17 tips to keep in mind when preparing to answer difficult questions effectively and constructively:
  1. Prepare for tough questions. ...
  2. Pause before responding. ...
  3. Monitor your body language. ...
  4. Reword the question. ...
  5. Take more time if you need to. ...
  6. Acknowledge the other person's emotions. ...
  7. Answer a portion of the question.
Jun 9, 2023

How long should an FAQ be? ›

Answers should be CCF (clear, concise, and factual)

(I have just made up this abbreviation, but it does a good job getting my point across.) A good rule of thumb is to write short answers to each question — two to three paragraphs would make a good answer. If you go longer, the page will be too long and cluttered.

What does a good FAQ page look like? ›

A good FAQ page includes various questions with well-written answers. These questions and answers should be related to the topic itself and have to offer valuable information for visitors. Also, a helpful FAQ page should demonstrate a company's features and solutions.

Do FAQs have to be questions? ›

Your FAQ information doesn't necessarily have to appear in the traditional question-and-answer format. That format is useful when customers look up their problems on a page, but your goal is to address the problem before the customer ever experiences it. This is key to creating a truly frictionless experience.

What is FAQ standard? ›

Fair Average Quality (FAQ) FAQ is used to describe food products that are of good enough quality to be sold. FAQ norms for paddy is laid out by the Centre every year before the start of the procurement season.

What are general FAQs? ›

What is General FAQ? It is a collection of common questions and answers not specific to a product, feature, or service. They usually cover payment policies, how to contact customer support, and refund policies.

Why is FAQ important? ›

Frequently asked questions, or FAQs as they are known, are a great way to improve your customer's experience of your website. It allows you to answer the questions that are most commonly asked surrounding your product or service.

How does FAQs help you in finding an answer to your questions? ›

FAQs make it easy for visitors to find answers to their questions without navigating through multiple pages. This not only improves the user experience but also boosts your internal link-building, which can enhance your search engine rankings.

How do you write a question answer format? ›

To format questions and answers in APA format:

Use the correct punctuation at the end -- a question mark if the prompt is a question; a period if it is a statement. Use double spacing and one inch margins. Separate the answer from the question by beginning the answer on a new line. Always answer in complete sentences.

How do you write a question answer? ›

Top 10 Techniques To Write Answers In Board Exams
  1. Thoroughly Understanding The Question. ...
  2. Organising Your Thoughts. ...
  3. Write An Engaging Introduction To Grab the Reader's Attention. ...
  4. Answering With Precision. ...
  5. Supporting Your Answer With Evidence. ...
  6. Balancing Conciseness With Elaboration. ...
  7. Language Clarity And Grammar.
Jul 25, 2023

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